Effective Date: April 2, 2018
The Policy covers the following topics:
- Types of Information We Collect
- How We Collect Your Information
- Use of Your Information by ChemDirect.com
- Sharing Your Information with Other Companies
- Your Choices and Controls
- Children’s Privacy
- Data Security, Integrity and Retention
- Changes to the Policy
- Contact Us
If you have any questions about this Policy or our privacy practices, please do not hesitate to Contact Us.
1. Types of Information We Collect
We collect two main types of information through the Site - “personal information” and “anonymous information.” We may also use personal information and anonymous information to generate a third type of information, “aggregate information.”
Personal Information.Personal information is information that can be used, either directly or indirectly, to contact you or identify you as a particular individual. This would include, among other things, your full name, email address, postal address and telephone number.
Anonymous Information.Anonymous information refers to information that does not (and cannot reasonably be used to) directly or indirectly identify you as an individual. Examples of anonymous information include general
demographic details (e.g., gender or date of birth), and information about your preferences and usage patterns (e.g., the amount of time you spend browsing a particular portion of the Site). If anonymous information is ever directly or indirectly associated with personal information, ChemDirect.com will also treat the anonymous information as personal information for the purposes of this Policy.
Aggregate Information.1 Occasionally ChemDirect.com will use personal information and anonymous information to create a third type of information, “aggregate information” Aggregate information refers to de-identified information about groups or particular types of individuals that use the Site. Such information does not identify you as a particular individual. An example of aggregate information would include the total number of visitors within a particular age range that accessed the Site during a given month.
We collect the following categories of information:
- Quote information that you voluntarily provide when you fill out forms or fields on the Site. For example, in order to request a quote for products, you will typically be asked to provide ChemDirect.com with basic contact information (e.g., name, email address, postal address etc.), and details regarding the type of products that you would like to purchase.
- Transaction information that you provide when you request information from or about ChemDirect.com, communicate with us or submit a payment to us in connection with your use of the Site. Examples of transaction information may include basic contact information, bank or financial account information, credit card or debit card numbers and similar details required to process your payments or respond to your request.
- Technical, viewing and usage information that relates to your interaction with the Site, such as traffic data, location data, logs, the particular portions of the Site that you access and information regarding your computer and internet connection (e.g., browser type, operating system, IP address etc.).
2. How We Collect Your Information
ChemDirect.com collects information from you when you voluntarily provide us with information during your interaction with the Site. For example, you may choose to provide ChemDirect.com with information when you directly request information or services from us, submit a payment, complete the online forms available on the Site or otherwise interact with the Site.
In addition, ChemDirect.com may acquire information from other trusted sources to update or supplement the information that you voluntarily provide to us or that we collect automatically. This includes information we collect from third parties.
3. Use of Your Information by ChemDirect.com
ChemDirect.com uses the information we collect about you (including personal information) in order to, among other things:
- Confirm and complete the transactions that you request;
- Operate, manage and improve the Site;
- Provide you with customer support and other requested services;
- Respond to your inquiries and resolve problems or disputes;
- Develop, enhance and market our products and services or the products and services of third parties
- Communicate with you about your interactions with the Site;
- Provide you with promotional offers, administrative materials and other related content;
- Comply with legal or regulatory requirements
ChemDirect.com may also use your information for other purposes when you provide us with prior consent to use your information in such a manner. For example, we may use personal information in accordance with disclosures made available to you when you enter that information on the Site, or as otherwise disclosed in this Policy.
The Site and any emails that you receive from us may contain links to third-party websites and/or other online content. Please note that we cannot control the treatment of your information by such third parties, and that their privacy practices likely differ from those described in the Policy. We encourage you to review the privacy practices of any such third parties prior to disclosing any personal information to them.
4. Sharing Your Information With Other Companies
ChemDirect.com will not share your personal information with other companies, except under the following limited circumstances:
- Authorized Disclosures: We may disclose your personal information to third parties when you consent to a particular disclosure of your personal information. It is important to note that once we share your information with another company, that information becomes subject to the other company’s privacy practices.
- Agents / Service Providers: ChemDirect.com may disclose personal information to our trusted agents and service providers so that they can perform requested services on our behalf. For example, we may share your information with third parties that we engage to assist us with activities such as data processing, analytics or storage; marketing; research; the maintenance and security of the Site; or other similar functions. These entities are prohibited from using your personal information for any purposes other than providing ChemDirect.com with requested services.
- Business Transfers: In the event that ChemDirect.com is (or substantially all of its assets are) acquired by a third party pursuant to an acquisition, merger, sale, reorganization, liquidation or similar business transfer, the personal information stored in our databases may be one of the transferred assets.
- Non-Personal Information: ChemDirect.com may take personal information collected on the Site and turn it into aggregate information (i.e., by combining it with information about other individuals) or anonymous information (i.e., by removing characteristics that can reasonably be used to directly or indirectly identify you as an individual). We may use and share such aggregate or anonymous information in any manner not otherwise prohibited by this Policy, without notice or compensation to you.
5. Your Choices and Controls
ChemDirect.com strives to provide you with the ability to exercise certain choices and controls in connection with our treatment of your information. Depending on your relationship with ChemDirect.com, these choices and controls may include:
- Requesting access to the personal information about you that we hold;
- Correcting, updating or deleting the personal information about you that we hold;
- Changing your preferences regarding receiving certain communications (e.g., email offers) from ChemDirect.com; and
If you would like additional information about the choices and controls that may be available to you, or you would like to access or update your personal information, please Contact Us.contact us.
6. Children’s Privacy
We do not use the Site to knowingly solicit data from or market to children under the age of thirteen (13) without parental consent. If you are a child under 13 years of age, please do not send any information about yourself to us through the Site. The Site is not intended for use by children.
In the event that ChemDirect.com becomes aware that we have collected personal information from any child, we will dispose of that information in accordance with the Children’s Online Privacy Protection Act and other applicable laws and regulations. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should promptly contact usand we will take reasonable steps to ensure that such information is deleted from our files.
7. Data Security, Integrity and Retention
Your privacy is very important to us and we are committed to protecting your personal information from unauthorized access, use or disclosure. We have implemented physical, technical and administrative security measures for the Site that comply with applicable laws and industry standards. Despite these efforts, however, the Internet is inherently an insecure medium and ChemDirect.com cannot ensure that your personal information will be protected from disclosure under all circumstances.
For additional information regarding how we store data, please feel free to contact us anytime with your questions or concerns.
8. Changes to the Policy
We may, in our sole discretion, make changes to the Policy from time to time in order to accommodate new technologies, industry practices, regulatory requirements or for other purposes. The most recent version of the Policy will always be posted on the Site. If we do make any changes, we will also update the “Effective Date” posted at the top of the Policy and we may provide you with other forms of notice, such as email. We encourage you to review the Policy periodically to ensure that you understand how we collect, use and share information through the Site.
Any changes to the Policy will become effective when the revised Policy is posted on the Site. By continuing to use the Site following such changes, you are accepting the terms of the revised Policy.
8. Contact Us
If you have any questions or comments about this Policy, please write to us at:
213 Rose Ave, Venice,
CA 90291, USA
You can also contact us via email to email@example.com.
Please be sure to include your name, address and email address in any correspondence to us so that we can respond to your inquiry in a timely manner.